Payment Refunds: All payments made to Mediaf5 Digistrategists Private Limited for services rendered are non-refundable unless explicitly stated otherwise in a separate agreement or under exceptional circumstances deemed valid by Mediaf5.
Online Payments
Disputed Payments: In the event of a disputed payment or billing issue, please contact our customer support team within [number of days] days of the transaction for investigation and resolution.
Refund Processing Time: If a refund is approved according to our policies, the processing time may vary depending on the payment method used. Typically, refunds will be processed within [number of days] days of approval.
Project Engagements
Cancellation or Termination: If a project engagement is canceled or terminated by the client before its completion, refunds, if applicable, will be determined based on the terms specified in the project agreement.
Partial Services: In cases where only a portion of the project has been completed, refunds, if applicable, will be prorated based on the work completed and expenses incurred by Mediaf5 up to the cancellation or termination date